HELP US TO MONITOR AND IMPROVE CUSTOMER SERVICE EFFORTS
- Party Type: family & Friends Visiting from: USA
Spanish Deluxe
Location, location and comfortable for 8 persons apartment in Rome
Location is about a minute walk to Piazza de Spagna, which we used as a meeting place to gather with others staying at a near by hotel. I rented this property through trip adviser as I wanted at least some recourse if apt. was not as stated. However the 5 bedroom apartment worked extremely well for our family. It is listed as a 5 bedroom accommodating 10, but one of the bedrooms just had a pullout couch which we did not use. Each bedroom had a seperate bathroom which was a plus also. This property is up a flight of stairs (elevator for luggage) above a ladies shop which is only open during the day. Keys are provided to two inner doors and also the double outer doors. Apartment was clean and quite, did not use small kitchen or dining area.. One word of warning, be certain you know “what the voucher says”. Was asked for more deposit than listed on voucher, told that it would be returned upon departure. Contacted property manager and got this issue straightened out. My first time to rent an apartment in Rome, would definitely recommend this property and would rent it again myself. Very satisfied especially with the location!
Phillis K.
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Party Type: family group Visiting from: USA
Our stay in Rome
Had a mix up with the address but finally sorted. The apartment was comfortable and very clean and spacious. Everything was provided even wi-fi. Ideal location just a couple of minutes from the Trevi Fountain. Would definitely book this apartment again.
Mike W.
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Party type: Visiting from: United States
Fantastic location! Loved the quiet place to sleep after a long day sightseeing. I would stay there again.
Susan L.
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Party type: Older Couple Visiting from: Australia
Perfect place to stay in rome and savor the less touristy areas and enjoy the way the locals live. This area would be the best location in rome. Apt was great. As described, very liveable. And a perfect location.
Steven H.
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Party type: Older Couple Visiting from: United Kingdom
This is a truly lovely apartment in a great location for accessing all of the major tourist sights in Rome and the best areas for atmospheric evening meals and people watching. Initially, we were slightly concerned about the ‘back street’ entrance and personal safety when out and about at night but we soon realised that the nearby streets were constantly alive with locals and visitors and this contributed to a very secure environment. The owner, Francesca, was extremely helpful both before and during our stay and her apartment manager, Rosie, was on hand to greet us on arrival and help us to settle in. This apartment could best be described as ‘cosy’ but is nicely furnished and well equipped. The stairs to the bedroom area are quite steep (and narrow) and might be difficult for some guests and the headroom was low in places but – overall – we would certainly recommend this apartment to anyone visiting Rome for a short break.
Keith B.
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Party type: Young Couple Visiting from: Gibraltar
A spacious and comfortable apartment, the perfect place to come back to after a long day exploring the wonderful city of Rome and the perfect place to set out again in search of bustling nightlife and culinary delights. Francesca and Rosie made our stay so easy and enjoyable, the building itself charming. It will leave you feeling like a true Roman citizen, even if only for a while- we hope to return!
Christopher T.
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Party type: Family Group Visiting from: Netherlands
My sister and I loved the apartment and it’s location, a home away from home. The welcoming touch of a bottle of wine and a plate with fruit was very much appreciated. The apartment is very clean and very funchtional. We fully recommend this apartment to anyone, who would be spending holiday time in Rome. All the famous sights are in walking distance.
Cornelia B.
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Party type: Older Couple Visiting from: United Kingdom
We would highly recommend staying at this apartment, Rosie was there to meet us on our arrival with a welcoming bottle of wine and gave us some useful information about the area. The apartment itself was extremely clean and well kept with basic provisions provided. The location of the apartment was excellent, an easy walking distance from all the major tourist attractions, and a two minute stroll from the beautiful Campo De Fiori which was perfect for evening meals/ drinks. We would thoroughly recommend staying here.
Fiona B.
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Party type: Family Group Visiting from: United States
a very nice apartment in a perfect location.
Peter R.
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Party type: Family Group Visiting from: United Kingdom
The apartment was a nice setting for relaxing after touring Rome in the heat and the modern open plan layout complemented the 500 year old building. Location was great with me and my daughter walking to all the sights, it was a delight to stroll back to every night. The owner Francesca was a perfect host both before, supplying arrival details, and during the holiday, being available to sort out any problem, like not remembering how the door lock worked ! It all helped make our first trip to Rome a very enjoyable experience.
Mike and Rebecca
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Party type: Young Couple Visiting from: USA.
Such a great apartment! The contemporary, well kept interior in a 500 year old building had its amenities accurately described on the web site. The unit worked very effectively and comfortably for 3 adults. The Campo de’ Fiori location was ideal with its ambiance, activity, restaurants, and walking distance to historical sites as the Colosseum, St. Peter’s, Trevi, Pantheon… Francesca, the delightful owner, was very personable and followed through effectively with changes, such as adding a 3rd adult after the original booking. After booking, she emailed details of the area from transportation suggestions from the airport to taxi routes, restaurant recs, and amenities of the area. My comments are all positive. Francesca and her wonderful apartment enhanced our stay in Rome!
Carole I
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Party type: Mixed Group Visiting from: France
Our short stay in Rome was lovely, and the location of the apartment is perfect. A short walk from most of the key sites and easy to find once you get your Roman bearings! Nice and close to public transport too. Although it is a small apartment is it feels very spacious due to good design and suited us as independent travellers just as easily as it would suit a family or a couple. Francesa and Rosie were both extremely welcoming and helpful with our delayed arrival and request for a late checkout – faultless service from the hosts!
Alison
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Party type: Young Couple Visiting from: Australia
What a wonderful apartment, in a perfect location, walking distance to everything. The owner (Francesca) was brilliant, contacting us regularly for any assistance we may need. The apartment has everything you need for a comfortable stay and is off the main street in a quiet location. Highly recommended, and good value. Will stay again.
Sonia R.
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Party type: Older Couple Visiting from: Ireland
We arrived at the apartment at 10.30pm on Sunday and were welcomed by Francesca with a bottle of wine and a bowl of fruit. The Apartment is ideally located for visiting the various historic sites, most of which are in walking distance. We have recommended it to our friends who may visit Roma in next year.
John D.
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Party type: Mixed Group Visiting from: France
Very good stay at Roma in this apartement. We enjoy situation to walking visit Roma. The owner is very welcoming. We recommend this lovely appartement. Very easy reservation and organisation of our arrival. Mélanie & Anne.
Mélanie L.
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Party type: Older Couple Visiting from: United Kingdom
The apartment was as described very clean, comfortabable and with all facilities needed. It was in a perfect location for walking to all the sites of Rome. Francesca was a lovely lady and couldn’t do enough to help us enjoy our stay. Would not hesitate to recommend the apartment and hopefully will be back
Sandra .
My daughter and I had a fantastic stay in the apartment monseratto, Francesca couldnt have been more helpful to us from picking my daughter up from the airport even when her flight was delayed to greeting me with fruit & wine and the warmth of an old friend. It is in a fantastic location, plenty of cafes close by, supermarket almost at the front door and the comp de fiori markets just around the corner etc The apartment is exactly as it is shown there are no hidden surprises it is as fantastic as it looks, I recommend it to anyone staying in rome. we will most definately stay in this apartment again. Thank you francesca xx from Marcia & I cant recommend this apartment enough, a fabulous location, great value for money. why stay in a hotel when you can have some breathing space in the centre of Rome. everything you will need is in this apartment.
Marcia B.
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Party type: Older Couple Visiting from: Australia
Thank you Francesca for your welcome. Your apartment was presented immaculately. We felt privileged to have stayed in your apartment and would highly recommend it to anyone contemplating a stay in Rome. Being an older couple we were still able to walk to all the major tourist attractions. The supermarket, restaurants and cafes were also close by. The air-conditioning was much appreciated as Rome was experiencing a heatwave. We loved our stay here.
Graeme H.
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Party type: Young Couple Visiting from: Australia
A lovely apartment in an excellent location. The landlord Francesca was very kind and helpful on our arrival.
Josh A.
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Party type: Older Couple Visiting from: New Zealand
Wonderfully interesting location central to all the major tourist sites and with all the amenities we wanted nearby. The apartment has style and character and the welcome we received from Francesca was an unexpected delight. So much thought has gone into anticipating everything guests might need and providing useful local information. Highly recommended!
Brenda A.
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Party type: Older Couple Visiting from: Scotland
This apartment was excellent. It was central and although compact it was very comfortable and had everything you would require for a holiday. The owner met us on arrival and was very friendly and helpful. We thoroughly enjoyed our stay in this very pleasant and clean apartment and would definately stay in it again and recommend it to friends. Linda and Stephen Edinburgh UK
Linda G.